如何詢問外貿(mào)客戶對(duì)樣品滿意度？-ESG跨境

樣品寄走后，不僅要告訴客人寄樣的時(shí)光，還要供給快遞單號(hào)，以便客戶在須要的時(shí)候查詢。當(dāng)然，己方也要時(shí)刻查詢快遞情形，何時(shí)簽收。一旦簽收，就須要及時(shí)跟進(jìn)，懂得情形，如樣品是否滿意，哪里有缺點(diǎn)，哪里須要改良，是否須要重新打樣，這樣能力有的放矢，有針對(duì)性地進(jìn)展下去。

一、郵件模板

Dear Clair,

Good morning! Have you enjoyed a nice weekend?

T'm sure that you're very busy every Monday, and really sorry to trouble you at this time. Just following up to check whether you received our samples?Does everything okay?

If any questions，please do not hesitate to contact me.

Best regards,

Kerry Hu

二、常用語句

1. I'm desperate to get your approval for samples.

我非常須要您對(duì)于樣品的確認(rèn)。

2. We look forward to receiving your approval in 3 days.

我們?cè)竿?天內(nèi)能收到您的確認(rèn)。

3. There are some minor details that T'd like to check with you.

有些小問題我想跟您確認(rèn)一下。

4. Hope our samples could match your request.

愿望我們的樣品能到達(dá)貴方的請(qǐng)求。

5. We will send you 1pc of sample,and keep the other one for our records.

我們會(huì)寄你一個(gè)樣品，另外留一個(gè)在本公司。

愿望上述關(guān)于樣品滿意度的內(nèi)容能夠贊助各位買家更好地追蹤客戶，高質(zhì)量完成交易。

特別聲明：以上文章內(nèi)容僅代表作者本人觀點(diǎn)，不代表ESG跨境電商觀點(diǎn)或立場(chǎng)。如有關(guān)于作品內(nèi)容、版權(quán)或其它問題請(qǐng)于作品發(fā)表后的30日內(nèi)與ESG跨境電商聯(lián)系。